Renewal of the Procon Supermarkets Agreement for Consumers

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Procon Agreement Agreement between Procon (Brazilian consumer protection agency) and supermarket chains brings important new developments for consumer protection.

With the renewal of the agreement, which will remain in effect until January 31, 2027, consumers will be entitled to a free item if they find expired products or products with price discrepancies.

This article will explore the implications of this partnership, which seeks to strengthen consumer relations and guarantee consumer rights through educational initiatives and more effective oversight.

Renewal of the Procon-Supermarkets Agreement: Valid until 2027

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A renewal of the agreement The agreement between Procon-MA and the major supermarket chains is a significant measure that seeks to strengthen the... consumer protection.

This agreement establishes that, in cases of expired products or products with discrepancies in pricing, consumers have the right to receive a free item.

This action not only reinforces the networks' commitment to ensuring quality and accuracy of information, but also promotes a fairer and more transparent consumer relationship.

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A Valid until January 31, 2027 This ensures that this partnership will play a vital role in consumer protection over the coming years, allowing for a continuous period of... enhanced oversight and educational activities.

For more information about this initiative, visit the website. official website of Procon-MA.

Such a partnership is essential to ensure that consumer rights are comprehensively respected, reflecting a joint commitment between regulatory bodies and the market.

Right to a Free Item in Case of Expired Product or Price Discrepancy

Consumers have the right to obtain a free item when they find expired products or products with price discrepancies on supermarket shelves.

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This right aims to protect the consumer and ensure that their shopping experience is fair and safe.

Upon identifying a product with an expired expiration date or inconsistent prices, the consumer should immediately inform a store employee before finalizing the purchase.

As established by the agreement with Procon (Brazilian consumer protection agency), upon reporting the problem, the consumer has the right to receive the same product or a similar one at no additional cost. more information.

For example, if a customer finds a package of rice with an expired expiration date and informs the supermarket staff, they can take home a new package, guaranteeing their right to... free item*.

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This measure not only strengthens the relationship of trust between consumers and supermarkets, but also encourages stores to maintain strict control over their products.

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Strengthening Consumer Relations and Enhanced Oversight

Strengthening Relationships The renewal of the agreement between Procon and the major supermarket chains has a clear objective: to strengthen consumer relations and ensure that consumer rights are truly enforced.

Part of this strategy involves the commitment of the retailers to ensure that products on the shelves are within their expiration date and are offered at the correct price.

Otherwise, The consumer will be entitled to a free item..

Enhanced Monitoring The inspection will be strict with coordinated actions between the parties involved.

The partnership not only requires networks to maintain appropriate practices, but also reinforces the importance of ongoing education for consumers and employees in the sector.

Through campaigns and training, it aims to raise awareness about the rights and responsibilities of everyone involved.

The combination of oversight and education is essential to balancing consumer relations.

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Action Benefit
Information campaigns Conscious consumer
Employee training Quality service

The combination of these elements guarantees continuous improvement in the services provided.

Procon Agreement This represents a significant step forward in protecting consumer rights.

Through effective measures and a commitment to education, it is hoped that consumer relations will become fairer and more transparent.


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